Sunkiran Dimex

Refund Policy

Last updated · 2025 · Pimpri-Chinchwad, Maharashtra

Overview

At Sunkiran Dimex, we are committed to delivering high-quality digital marketing services. Due to the nature of our services, all payments made are generally non-refundable, except under the specific conditions outlined below.

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Eligibility for Refunds

Refunds may be considered only in the following cases:

If a project has not been initiated after payment confirmation
If there is a duplicate payment made by the client
If Sunkiran Dimex is unable to deliver the agreed service due to internal limitations

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Non-Refundable Situations

Refunds will not be provided under the following circumstances:

Once the project, campaign setup, or service has been initiated or delivered
Dissatisfaction due to campaign performance, as results depend on external factors (e.g., audience behavior, platform algorithms, competition)
Delays caused by the client, including lack of communication, approvals, or required materials
Changes in client requirements after the project has started

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Cancellation Policy

Clients may request cancellation before the project begins
Once work has commenced, cancellation requests will not be eligible for a refund

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Processing of Refunds

Approved refunds will be processed within 7–10 business days
Refunds will be issued via the original payment method, unless otherwise agreed

Refunds via original payment method